Attitude and the ChangeGrid

Hi, Everyone!

Here’s a question for all of you, posed to me during a recent coaching session:

How does attitude impact the  self-assessments a respondent performs when completing a ChangeGrid?

As a general rule, I’d say that the more positive a person is, the more likely they are to OVER-represent their level of Ability and UNDER-represent the level of Challenge.  The opposite would likely be the case for someone with a negative attitude – the more negative they feel, the more they will UNDER-represent Ability and OVER-represent Challenge.

Is that a problem?

Maybe … maybe not!

If the person completing the ChangeGrid is a GENUINELY positive person, a straight-forward reading should resonate well with them — but if the attitude is ARTIFICIALLY positive, a straight-forward reading should result in a mis-match, since the assessments weren’t a true reflection to begin with.

So here are four questions I’d love you each to answer:

1) How would you differentiate a GENUINE attitude from an ARTIFICIAL one?

2) How do you think a GENUINELY vs ARTIFICIALLY negative person would respond to a straight-forward reading?

3) What is the BEST attitude for producing the most accurate ChangeGrid?

4) How would you handle a client who has responded from an ARTIFICIAL attitude?

Please post your answers here in the Comments —



4 Responses to Attitude and the ChangeGrid

  1. Bryan Dilts says:

    1. Body language and voice tone may be the first hint that their grid location does not match their real location. Then the subjects they talk about would be the next hint.

    2. A genuinely negative person would resist downgrid maneuvers. They would be likely to get mad at you for suggesting there is a way to see life better and a way out. The artificially negative person would feel slimy as they move downgrid, then when you turnaround they are back upgrid because of they benefits they get from being artificially negative.

    3. Honesty is the best attitude for producing the most accurate ChangeGrid.

    4. I’d treat the client like he was 100% honest. But I would probe the activities more than normal. Hey, if he lies about being downgrid, then my upgrid maneuvers will quickly prove where he is.

  2. G.Sairamesh says:

    T, interesting question.

    I am of the opinion that Attitude is the belief developed over a period of time through experiences & learning leading to the consequent disposition. As such we do not look at Attitude as good or bad, Positive or negative.

    If a person is favorably disposed towards the activities he is performing, he is more likely to value the challenges & abilities, thereby he would rate his ability high and the challenge as optimal or low.

    On the other hand if a person is stressed and begins to doubt himself and his experiences, he is more likely to value / rate the challenge high and his ability low.

    Of the 2 which one is more coachable? If the person falls in downgrid Vs some one who wants to learn newer ways of handling the situation who falls at Stress / Power stress – the choice is clear in form of coachability.

    In view of my attitude towards ATTITUDE, I choose to duck the questions and instead say that the role of coach in this case would be to help the coached become aware of the past and learn from the experiences. I would channelize the thinking process of the coached by asking powerful or incisive questions which will help the coached become aware of the past and learn to live in the PRESENT & plan for the FUTURE. Perhaps Rhetoric questioning would help here.

    Those were my 2 dimes of contribution.

    Rgds – Sai

  3. Yvonne says:

    T, always such thought provoking questions…
    Attitude for me, when I work with clients, seems to be an expression of values and beliefs which they perceive they are either feeling deprived of, not in control of, or hopeless about or really aligned about what they are doing, who they are being or what they are creating for themselves at the time. Tone, energy, pace and eye contact and expression as well as congruency in body language with language and words used allows me to explore the deeper meanings of what is being reported on a grid and what is truly present for them or what they are really engagged in. Judging it as positive or negative, good or bad for me doesn’t allow me to let their true expression emerge. I trust what they say, report until intuitively I might ask a question that has their truth voiced in the conversation. The intent is for the conversation using the grid to create awareness and give themt he space to choose to move themselves to a place of self-empowerment with self-undersatnding and self-acceptance. My 2 cents wort ;-)

  4. Daniel Latch says:

    Such good food for thought as it arouses my curiosity on the issue and generates more questions.

    I wonder: Should I consider or differentiate whether a client is a positive or negative responder; or, should I just meet the client on the grid and go from there? I think the latter as we generally tend to find what we look for.

    Are ‘genuine’ and ‘artificial’ productive labels for helping clients; or, are they conceptual pointers to the importance of attending to and leveraging our own understanding of metaprograms and tuning in to our own intuitions of the congruence evidenced in a client response? A straight-forward reading of the ChangGrid allows the client to respond in whatever way moves them and from their responses I take my cues. I choose the flexibility of vigilant awareness with all of my resources and excellent coaching practices to the stickiness of labels whether genuine or artificial.

    Luminaries brighter than myself seem to suggest that honesty is the best attitude for success:

    ”Honesty is the cornerstone of all success, without which confidence and ability to perform shall cease to exist.” –Mary Kay Ash

    ”The highest compact we can make with our (self) fellow is, – ‘Let there be truth between us two forever more.'” –Ralph Waldo Emerson(my parens)

    ”Our lives improve only when we take chances – and the first and most difficult risk we can take is to be honest with ourselves.” —Walter Anderson

    ”Achievement of your happiness is the only moral purpose of your life, and that happiness, not pain or mindless self-indulgence, is the proof of your moral integrity, since it is the proof and the result of your loyalty to the achievement of your values.” –Ayn Rand

    ”Integrity is not a conditional word. It doesn’t blow in the wind or change with the weather. It is your inner image of yourself, and if you look in there and see a man who won’t cheat, then you know he never will.” –John D. MacDonald

    “The value of your ChangeWorks experience is COMPLETELY dependent on your willingness to be totally honest in your self-assessments.” — T. Falcon Napier

    Regardless of response set, as a trainer and coach, I champion stimulating dynamic, non-threatening, dialog that brings the client to greater self awareness about his or her motivations and responses, as in: ‘Really, tell me more about that.’

    Finally, we live in a world where honesty and integrity have taken a seat far to the rear of the bus increasingly over the last thirty or so years. Through cycles of debriefs and reassessments, the ChangeGrid helps clients refine their responses in light of new information, discover new options, and practice personal accountability to do what works. Greater honesty, integrity, and ability are natural outcomes and there is nothing artificial about that.

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