ChangeWorks Basic Guide Project — HMH

Hi, Everyone!

Here’s the second area we explored on this week’s Analyst Project call:

High Ability / Moderate Challenge / High Importance

What is the Upside of this area?

I am very confident that I understand what needs to be done and that I have the ability to do it. (Steve & Suzi Snyder)

You understand and have worked at this level enough that you can put together systems for others and train them so that you can go on to even more important tasks.  You also funciton well as an evangelist for the work that needs to be done. (Brian Dilts)

The upside is timely and effective accomplishment of the task at hand.  (Joe Norwood)

You are able to accomplish your primary activities and goals with a sense of ease and familiarity. (Thornton Prayer)

I know what it takes to complete the task without anyone having to tell me how. (Sairamesh Govindaraj)

This is fairly easy for you to engage in and you have a history of accomplishment here.  You can handle more complex situations or tasks with increasing ease. Because the challenge is moderate, you are not usually burdened with managing sabotoging thoughts of “I can’t do it.” You can produce high-quality results in a reasonable amount of time. (Paul Plamondon)

I am  confident but would rather focus my attention on something else.  To whom could I delegate this task and mentor that person so they are continually learning. (TWW)

If you are an independent performer this is an excellent place to get things done. If possible, it is also a great place to train and mentor others. (Dan Latch)

You feel and know that you have ‘it’ figured out.  You are extremely confident about completing the task/activity.  You are ‘da’ man and it shows.  You are the big fish in the little pond. (Peter Popovich)

What is this area a great place for?

A good area for data collection and analysis. (Steven Magnall)

Completing routine or repetitive tasks with competence and a sense of enthusiasm that will encourage others to take this task off your hands in the future. (Suzi & Steve Snyder)

This is a great spot for building self-confidence.  (Joe Norwood)

This is a great spot for sharing your experience, knowledge, and skills with others – particularly through delegation, mentoring, coaching, and teaching. (Paul Plamondon)

Acquiring a deeper understanding of the task, problem or situation. (Steve Snyder)

This is a great area for developing effective systems and processes for getting your work done and mentoring others do the same. (Thornton Prayer)

This is a great place for demonstrating your make up. (Sairamesh Govindaraj)

This is a great place improving processes, developing procedures, solving problems, and learninng to delegate to others.  (Dan Latch)

This seems to be a bench strength.  (TWW)

Developing training programs.  Training others.  Leading an organization slowly through change. (Peter Popovich)

What is the Downside of this area?

You may feel underutilized — frustrated and resentful — feeling held back by people and situations. (T)

Reduced challenge may lead to sub-superior results.  (Joe Norwood)

Overconfidence and low standards can create a blind side – where is your focus: on self or the task?  (TWW)

Beware presenting yourself as being cold, arguing for the sake of arguing or blaming others as you may create resentment and pessimism among your team members and those whose support you need to succeed.  (Dan Latch)

The task may become so bureaucratized or routine that no one wants to do it. People required to do the task may feel bored and uncreative and become hostile to the organization. (Suzi & Steve Snyder)

The downside is that you may becoming increasingly bored or complacent and ultimately lose your focus and sharpness for your most important activities. (Thornton Prayer)

Getting pulled into routine tasks, offering no great sense of engagement & learning. (Sairamesh Govindaraj)

Downside – Because of your high ability, you may become frustrated with or resentful of others who do not perform at your level. This may result in alienating yourself from important relationships or even wary of engaging in relationships. (Paul Plamondon)

You are confident (maybe overconfident) and you come across as arrogant and/or detached. (Peter Popovich)

What recommendations would you give the individual plotting in this area?

Be aware of other situations that are distracting you from completing the task at hand and focus your energy on completing what you have started.  Lock it in place before you let it go. (T)

Remember that anything that CAN be delegated, SHOULD be delegated. (T)

Refocus your challenge by challenging others who may consider the task a high challenge.  (Joe Norwood)

Pass the task to someone else who wants to do it.  Inject some playfulness into the task.  Try to add some novelty or choice to the task – for example, allow flexibiltiy in how or when the task will be done. (Suzi & Steve Snyder)

Be objective, priortize, execute, & assert what you will take and what you wouldn’t. (Sairamesh Govindaraj)

Find ways to keep your task interesting and fresh – such as seek outside input or feedback OR begin to teach others the task. (Paul Plamondon)

Make sure you consistently build in ways to increase your skills and add new areas of growth and challenge for yourself and your team.  Options include new initiatives, stretch goals, higher or faster metrics, etc. (Thornton Prayer)

Consider who might want a development opportunity so that you can mentor that individual or consider what might be the next step to improving the outcome / results.  Perhaps ask yourself: how could the results of this activity be improved? (TWW)

This is a good place to consider delegating and team development. What more could you be doing while supervising this task? Remember there is no “I'” in TEAM. (Missed the Contributor’s Name)

Find a new way to approach the task so that it isn’t as dull and lifeless and becomes a little more interesting and engaging.  (Steven Magnall)

You are so good at this activity that you should get it done quickly or train/let someone else to get it done.  Move the activity to the front burner before it becomes an unnecessary problem. (Peter Popovich)

Participation in this project is open to all Gold Team members.  If you aren’t able to join us for our regular Tuesday 12N EST calls, you can still be a part of the project. Just send me an email with your answers to the four questions — and be sure your answers are stated in FULL SENTENCES followed by your name in parentheses (saves me mucho tiempo!) Also, if you’ve already contributed your insights and would like to expand upon or edit what you’ve provided, just send me an email with your revisions.

So what would YOU like to add? Do you agree with the statements that have been contributed? Are there any changes you’d like to suggest?



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